Performance Management and Appraisal [PMA]

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 Performance Management and Appraisal [PMA]


Dr Wing Wu

Wing brings with him over 25 years of experience with multinationals covering regional roles as
General Manager, Head of HR, Head of Corporate Quality & Operations Departments respectively
in China, Hong Kong, Indonesia, Malaysia, Taiwan, India, Philippines and Singapore. He has led in
strategic business re-engineering and change management exercises which helped companies
achieving turn-around and corporate transformation. At the national level, Dr Wu has been
involved as assessor in Singapore Quality Award and as a judge at the Innovation & Quality Circles
competition. He is a certified executive coach, people developer and a management consultant.
He holds an MBA from Golden Gate University with facilitation qualifications in ACTA, DACE and
NLP certificates.

About the course

This short course, now on Zoom, provides the essential survival tips for managers and leaders to manage performance and appraise their staff. It is delivered as an online or on-site Classroom Workshop. The program takes on a combination of lectures, case discussion and hands-on practice.

Course structure includes Key Terms in PMA  Performance appraisal  Performance management  Motivation theories related to PM
2. Understand the purpose of PMA Thinking Process  Strategic  Administration  Developmental
3. Define critical components of PMA  Vision & Mission sharing  Goal setting and planning  Goal alignment  Role clarification  Ongoing performance monitoring  Coaching and support  Performance appraisal  Rewards, recognition, and compensation
4. Perform an effective appraisal review  Appraising Performance Roles  How to Set Yearly Objectives & Goals  How should supervisor/ employee prepare for the discussion on objectives?